Purpose: This privacy notice explains how Sell My House Fast UK collects and processes your personal data when you use our website, including any data you provide.

“Sell My House Fast UK" is the trading name of Essencias Holdings Ltd, registered in England, number 14373246. The term "Sell My House Fast UK" or "us" or "we" refers to the owner of the website whose registered office is Sell My House Fast UK, C/O Ocg Accountants Ltd Biz Hub Tees Valley, Belasis Hall Technology Park, Billingham, England, TS23 4EA. The term "you" refers to the user or viewer of our website.

Consent: We gather data when you register with us or contact us, providing information voluntarily to enable us to make a cash offer for your property. Website usage information is collected via server logs. Most web browsers accept cookies automatically, but you can block them by adjusting your browser settings. These cookies help with site analytics and performance.

This website is not intended for children, and we do not knowingly collect data related to children.

Please read this privacy notice along with any other privacy notices we may provide on specific occasions when collecting or processing your personal data. This notice supplements other notices and does not override them. Essencias Holdings Ltd is the data controller responsible for this website.

We usually act as the Data Controller, determining how and why your personal data is managed and used. We respect your privacy and comply with data protection and privacy laws. We only collect personal information with your awareness and permission.

You can withdraw your consent for data processing at any time. However, withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.

Any personal information you provide or that we obtain will be kept confidential and secure using appropriate technical measures and staff training to protect your data.

What Data Do We Collect? We collect data when you register with us or contact us voluntarily. Website usage information is collected using server logs.

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include anonymous data.

We may collect, use, store, and transfer different kinds of personal data about you, including:

- Identity Data: first name, last name, username, marital status, title, date of birth, and gender.

- Contact Data: billing address, delivery address, email address, and telephone numbers.

- Technical Data: IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

- Profile Data: service requests, interests, preferences, feedback, and survey responses.

- Usage Data: information about how you use our website, products, and services.

- Marketing and Communications Data: your preferences for receiving marketing from us and third parties, and your communication preferences.

Where Is Your Data Kept? The information we receive is processed by our staff in the UK. We may store information in the cloud and on an offsite server located in Europe. No third party will have access to your personal data unless permitted by law, and we only share the necessary data. Our data is stored on secure, encrypted, and password-protected CRM systems, accessible only to staff. Any data outside the CRM is kept in secure paper files at our offices.

How Is Your Personal Data Collected? We collect data through various methods, including:

- Direct Interactions: You may provide Identity, Contact, and Property Details by filling in forms on our website or corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
- Apply for our products or services.
- Request marketing materials.
- Provide feedback.
- Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns through server logs and similar technologies.

- Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources, including:

  - Contact, Financial, and Transaction Data from providers of technical, payment, and delivery services.

  - Identity and Contact Data from data brokers or aggregators.

  - Identity and Contact Data from public sources like Companies House, The Land Registry, and the Electoral Register within the EU.

How Your Data Is Used: To provide you with an accurate offer for your property and facilitate the sale, Sell My House Fast may need to share your data with local estate agents, surveyors, and solicitors. Your data will not be shared with any parties not involved in the process you have requested.

Sell My House Fast UK will only use your data as permitted by the legal bases set out in the General Data Protection Regulation (GDPR). For example, to supply goods or services you have requested or to fulfill obligations under an employment contract. This includes steps taken at your request before entering into a contract. For more information, please review the [ICO guide to GDPR lawful basis for processing](https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/lawful-basis-for-processing/).

Data Retention: We will retain your personal information as long as necessary for the purposes it was collected, to provide services, and to conduct our legitimate business interests or where otherwise required by law. The appropriate retention period is determined based on the amount, nature, and sensitivity of the personal data, the risk of harm from unauthorized use or disclosure, and the purposes for processing the data.

Typically, we retain personal information for a minimum of 6 years, after which it will be destroyed. If you need further information about data retention and deletion, please contact our data protection officer via email at hello@sellmyhousefastuk.uk.

Subject Access Requests: Under the GDPR, you have the right to be informed about the personal data Sell House Fast holds on you, receive a portable copy of this data, request corrections, and request the erasure of this data.

To exercise these rights, please submit a written request to our data protection officer:

Email: hello@sellmyhousefastuk.uk  

Post: Data Protection Officer - C/O Ocg Accountants Ltd Biz Hub Tees Valley, Belasis Hall Technology Park, Billingham, England, TS23 4EA

Changes to This Notice: We may update this notice periodically. Please check this notice occasionally to stay informed of the most recent version.